ATT.net Homepage Down

November 16, 2009 by · 2 Comments
Filed under: technology, technology around us 

ATT’s Homepage ATT.net is down. ATT.net, AT&T’s official website, is down currently Monday morning 5 AM PST, 8 AM EST.

http://www.underconsideration.com/speakup/archives/att_new_logo.jpg

When trying to access the ATT.net website, customers are getting a “cannot find server” error command.

In October 2009, AT&T quarterly numbers showed an increase in wireless revenues. AT&T showed monthly bills by contract customers up 3.8% to $61.23.

Ralph de la Vega, wireless chief for AT&T, said “What we see is people signing up for data plans in record numbers.” Today AT&T is the second largest wireless operator by subscribers in the nation behind Verizon. AT&T had 302,600 employees in 2008.

from: http://www.usposttoday.com/att-net-att-homepage-down/


Comments

2 Responses to “ATT.net Homepage Down”
  1. Gerald Spencer says:

    Re: U-Verse Work Order Number 106425853

    Please review this documentation of my attempt to add U-Verse to my home telephone to replace Comcast Cable Service as follows:
    1. Sometime at the end of May, I verbally contacted AT&T and verbally contracted to add U-Verse to my AT&T telephone service, and set a date of June 07, 2010. I set this date so that everything would be installed at that time without me having to constantly have to take off from work to open the house for your AT&T technician to install the equipment inside my house.
    2. On June 07, 2010 between 9 and 11 AM, an AT&T technician showed up as scheduled and told me that someone else needed to install a new overhead drop from another location, and that she could not do anything that day until someone else installed a new drop. She said that that new drop would occur that same afternoon and she would call me at work when that was accomplished, and that she would then return and install the equipment inside my house that afternoon. This did not happen.
    3. I contacted AT&T at 1-800-383-2020 on June 08, 2010 to schedule another appointment for an AT&T technician to install the equipment inside my house. I told them that I did not want to schedule an appointment until they could install the equipment inside my house after a new service drop to the house was installed. They re-scheduled this equipment installation inside my house to occur on June 15, 2010 between 1 and 3PM, and no one called or showed up.
    3.1. When I call 1-800-383-2020, it takes at least 45 minutes of waiting to contact a person to re-schedule an appointment. This system also cut me off many times while I was holding, causing me to repeat this call-in process. I have spent many hours on hold waiting to schedule an appointment.
    4. I again contacted AT&T at 1-800-383-2020 on the evening of Tuesday June 15, 2010 to schedule another appointment for an AT&T technician to install the equipment inside my house. They re-scheduled this equipment installation inside my house to occur that afternoon on June 16, 2010 between 1 and 3PM, and again no one called, left a message with my secretary or showed up.
    5. I again contacted AT&T at 1-800-383-2020 on the morning of Wednesday June 17, 2010 to schedule another appointment for an AT&T technician to install the equipment inside my house. They re-scheduled this equipment installation inside my house to occur that afternoon on June 17, 2010 between 1 and 3PM, and again no one called, left a message with my secretary or showed up.
    6. One of these days in this week I discovered a U-Verse technician in my back yard and we discussed installing a new drop from the overhead distribution to the service terminal on my house.
    7. I again contacted AT&T at 1-800-383-2020 and/or 1-888-722-9337 347# on the morning of Thursday June 18, 2010 to schedule another appointment for an AT&T technician to install the equipment inside my house. They re-scheduled this equipment installation inside my house to occur that afternoon on June 18, 2010 between 1 and 3PM, and again no one called, left a message with my secretary or showed up.
    8. I again contacted AT&T at 1-800-383-2020 or 1-888-722-9337 347# on the morning of Friday June 19, 2010 to schedule another appointment for an AT&T technician to install the equipment inside my house. They re-scheduled this equipment installation inside my house to occur that afternoon on June 18, 2010 between 1 and 3PM, and again no one called, left a message with my secretary or showed up. I again called the AT&T dispatch office at 1-888-722-9337 347# and they sent out a technician that arrived after 7:30 PM, and informed us that the signal at our house was not sufficient for the service and that we needed a new service drop.
    8.1. This was the same information as the first technician told us on June 07, 2010.
    9. On Saturday June 19, 2010 I discovered a U-Verse technician in my back yard installing a new drop from the overhead distribution.
    10. After all of this time until today, I guess that AT&T-U-Verse will never serve me.
    There are no easy ways for the public to contact AT&T to complain.
    Several of our employees have AT&T-U-Verse and stated that AT&T was very hard to deal with, but the system was fine otherwise.
    I chose AT&T over Satellite TV, and maybe this was a terrible mistake!

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